Comments on: Sharx Security VIPcella SCNC2606 Wifi Wireless 802.11g Security Network Camera http://www.spiralthemovie.com/sharx-security-vipcella-scnc2606-wifi-wireless-802-11g-security-network-camera/ Box Office Movie Community Review Mon, 02 Aug 2010 00:41:35 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Born to Shop http://www.spiralthemovie.com/sharx-security-vipcella-scnc2606-wifi-wireless-802-11g-security-network-camera/comment-page-1/#comment-1282 Born to Shop Tue, 09 Feb 2010 17:53:04 +0000 http://www.spiralthemovie.com/sharx-security-vipcella-scnc2606-wifi-wireless-802-11g-security-network-camera/#comment-1282 I bought this camera last year and had to spend an hour and a half on the phone with customer support in order to get the thing set up. At the time they blamed the router I was using. . . apparently that particular darned router causes lots of problems. Fast forward a few months. I'm setting the camera up in a new house with a completely different kind of router. Wouldn't you know, it's impossible again. . . and once again customer support blames the router. There's no way to call customer support. You have to email them and wait for them to email you back. Then, after several dozen emails, where it's clear they're not paying attention to what you've told them (they keep suggesting this or that may be the problem although you've explained ad nauseum that this or that is NOT the problem) they'll offer to set up a telephone appointment. Then you have to sit and wait for them to call you. They're nice and helpful during the long, long telephone call that finally gets the thing working, but really, do you want to spend this much time setting something up? Rating: 1 / 5 I bought this camera last year and had to spend an hour and a half on the phone with customer support in order to get the thing set up. At the time they blamed the router I was using. . . apparently that particular darned router causes lots of problems. Fast forward a few months. I’m setting the camera up in a new house with a completely different kind of router. Wouldn’t you know, it’s impossible again. . . and once again customer support blames the router.

There’s no way to call customer support. You have to email them and wait for them to email you back. Then, after several dozen emails, where it’s clear they’re not paying attention to what you’ve told them (they keep suggesting this or that may be the problem although you’ve explained ad nauseum that this or that is NOT the problem) they’ll offer to set up a telephone appointment. Then you have to sit and wait for them to call you. They’re nice and helpful during the long, long telephone call that finally gets the thing working, but really, do you want to spend this much time setting something up?
Rating: 1 / 5

]]> By: Enchanted Tiki Room http://www.spiralthemovie.com/sharx-security-vipcella-scnc2606-wifi-wireless-802-11g-security-network-camera/comment-page-1/#comment-1281 Enchanted Tiki Room Tue, 09 Feb 2010 16:52:18 +0000 http://www.spiralthemovie.com/sharx-security-vipcella-scnc2606-wifi-wireless-802-11g-security-network-camera/#comment-1281 This Sharx camera is virtually identical to the Panasonic Wireless Network Camera and Pet Cam (BL-C20A). The Panasonic camera is less expensive and Panasonic offers free web hosting. I've had a lot of trouble with this camera and the poor wireless range. I find that I cannot install it with a wall between the router and the camera. The camera connects sporadically. Even sitting on a table just 10' from the router, the camera will run for a while, then it will just lose the connection and then come back after 15 minutes or so. Laptops have no problem maintaining the connection with one or more walls between them and the same router. The image quality is fairly good and it should be easy for someone technically adroit to install the device. I couldn't get motion detection alarms to work. When I click on the option to set the motion detection area, the screen is blank and devoid of controls. I've tried it in IE and FireFox. Nothing. I couldn't find any firmware updates on Sharx's website. In fact there really isn't much there of help. Panasonic markets the twin as a pet camera. That's probably a good use for the Sharx as well. Not recommended for a location where you can't physically pull the plug and restart it. Rating: 3 / 5 This Sharx camera is virtually identical to the Panasonic Wireless Network Camera and Pet Cam (BL-C20A). The Panasonic camera is less expensive and Panasonic offers free web hosting.

I’ve had a lot of trouble with this camera and the poor wireless range. I find that I cannot install it with a wall between the router and the camera. The camera connects sporadically. Even sitting on a table just 10′ from the router, the camera will run for a while, then it will just lose the connection and then come back after 15 minutes or so. Laptops have no problem maintaining the connection with one or more walls between them and the same router.

The image quality is fairly good and it should be easy for someone technically adroit to install the device.

I couldn’t get motion detection alarms to work. When I click on the option to set the motion detection area, the screen is blank and devoid of controls. I’ve tried it in IE and FireFox. Nothing. I couldn’t find any firmware updates on Sharx’s website. In fact there really isn’t much there of help.

Panasonic markets the twin as a pet camera. That’s probably a good use for the Sharx as well. Not recommended for a location where you can’t physically pull the plug and restart it.
Rating: 3 / 5

]]> By: E. Valiente http://www.spiralthemovie.com/sharx-security-vipcella-scnc2606-wifi-wireless-802-11g-security-network-camera/comment-page-1/#comment-1280 E. Valiente Tue, 09 Feb 2010 15:16:04 +0000 http://www.spiralthemovie.com/sharx-security-vipcella-scnc2606-wifi-wireless-802-11g-security-network-camera/#comment-1280 The product itself is quite robust in the features that it offers. It comes with PC software (to bad for us Mac users) and a manual, if you could call it that without laughing. The physical installation was simple and the built-in server works very well. Unfortunately, the configuration of the wireless can be a headache for the non-techie. I consider myself and ubberteckie and I was baffled by the many times I had jump back and forth in the manual; from the beginning to the appendix. . . back and forth. Whoever wrote that manual was basically spewing all their random thoughts on paper and never bothered to look back. I hate to rate the product so low because of how well it functions. But I felt I had to warn those using the wireless features connectivity. The wireless transmitter is also very week. Rating: 3 / 5 The product itself is quite robust in the features that it offers. It comes with PC software (to bad for us Mac users) and a manual, if you could call it that without laughing. The physical installation was simple and the built-in server works very well. Unfortunately, the configuration of the wireless can be a headache for the non-techie. I consider myself and ubberteckie and I was baffled by the many times I had jump back and forth in the manual; from the beginning to the appendix. . . back and forth. Whoever wrote that manual was basically spewing all their random thoughts on paper and never bothered to look back. I hate to rate the product so low because of how well it functions. But I felt I had to warn those using the wireless features connectivity. The wireless transmitter is also very week.
Rating: 3 / 5

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